Helping your customers through crisis: Lessons learned on Sept. 11

What can the experience of 9/11 teach us about helping our customers through the pandemic? We ask SAMA’s own Chris Jensen – who, on the morning of Sept. 11, was a sector head for the global leader DHL.   Listen to this episode of The SAMA Podcast here.             The… Continue reading Helping your customers through crisis: Lessons learned on Sept. 11