Being accessible, being human and being thought leaders: How a 150-year-old insurance company “shows up” for its customers during a crisis

Think Zurich Insurance knows a couple of things about helping customers through crisis? They’ve been doing it since 1872, so we’re going to say “Yes.” We pick the brain of Zurich’s Executive Vice President and Head of Customer Management, Ron Davis.   Listen to this episode of The SAMA Podcast here.