Growing And Managing Global Customers With Noel Capon

In today’s interconnected global economy, organizations need to move beyond the geographic-area model that is proving inadequate for customers that operate globally. To address this challenge, organizations must design an organizational structure that interfaces more effectively with their global accounts, including providing support to global account managers (GAMs).   In our latest episode, host Harvey… Continue reading Growing And Managing Global Customers With Noel Capon

The Exponential Value Of CSAM Certification With Max Walker

Any organization aiming to create a world-class SAM organization wants to see great results on growth, profitability, and customer satisfaction. SAMA has shown to deliver on these. Today’s extra special episode welcomes Max Walker, Director of Strategic Account Management – EMEA at Medtronic, as he illuminates why he’s such an evangelist for SAMA’s Certified Strategic Account Manager… Continue reading The Exponential Value Of CSAM Certification With Max Walker