Strategic Account Management as a Business Initiative With Geoff Williams

Geoff Williams, longtime SAMA Board Member and Corporate Member, boasts a distinguished career in international sales and global strategic account management. Having shaped successful programs at Schneider Electric and Danfoss, Geoff’s new role as SAMA’s interim CEO brings a clear and precise vision for the future of strategic account management. In this episode, Williams’ wealth… Continue reading Strategic Account Management as a Business Initiative With Geoff Williams

Heroes, Villains, And The Thrill Of Professional Selling With Adrian Davis

Adrian Davis — President & CEO of management consulting firm Whetstone Inc. — contains multitudes. He’s an inspirational, thought-provoking speaker, an author, and a trusted advisor to CEOs and sales leaders alike. As a longtime friend of SAMA and frequent presenter at our conferences, Davis’s true gift is his passion for storytelling. If you haven’t… Continue reading Heroes, Villains, And The Thrill Of Professional Selling With Adrian Davis

The State of Global Supply Chain With Eric Gantier

In supply chain disruption, resilience and transparency guide strategic account management to retain customer loyalty and prepare for more challenges in the future. In this episode, Eric Gantier, President of DHL’s Global Engineering, Manufacturing & Energy Sector, joins host Harvey Dunham to offer his insights and perspectives on the current state of the global supply… Continue reading The State of Global Supply Chain With Eric Gantier

Growing And Managing Global Customers With Noel Capon

In today’s interconnected global economy, organizations need to move beyond the geographic-area model that is proving inadequate for customers that operate globally. To address this challenge, organizations must design an organizational structure that interfaces more effectively with their global accounts, including providing support to global account managers (GAMs).   In our latest episode, host Harvey… Continue reading Growing And Managing Global Customers With Noel Capon

Unlocking The Hidden Pipeline With Dave Irwin

Strategic accounts represent a market of one — in and of themselves — with a wealth of opportunity far beyond what most account teams realize. But how can strategic sellers unlock this door, and step into a world of co-discovery with their most essential customers? Dave Irwin, Founder & CEO of Polaris I/O joins SAMA… Continue reading Unlocking The Hidden Pipeline With Dave Irwin

Getting Into The Head Of Decision Makers With Business Brainz

Every SAM dreams of having customized insights that identify, eliminate, and replace flaws in the delivery process with in-depth solutions. Finding the bandwidth to make that a reality — that’s a different story. However, that’s exactly what Prajwal Gadtaula, founder of Business Brainz, promises to deliver — a bespoke market research firm that does all… Continue reading Getting Into The Head Of Decision Makers With Business Brainz

The Exponential Value Of CSAM Certification With Max Walker

Any organization aiming to create a world-class SAM organization wants to see great results on growth, profitability, and customer satisfaction. SAMA has shown to deliver on these. Today’s extra special episode welcomes Max Walker, Director of Strategic Account Management – EMEA at Medtronic, as he illuminates why he’s such an evangelist for SAMA’s Certified Strategic Account Manager… Continue reading The Exponential Value Of CSAM Certification With Max Walker

The Extraordinary SAM: How To Build Stronger Customer Relationships Through the Lens Of Diversity, Equity, Inclusion, & Belonging With Joe Machicote

Ready to be inspired? In this incredibly moving episode, Joe Machicote, the Chief Diversity and Inclusion Officer at Premier, Inc., reveals his formula for being extraordinary, so you can become the best version of yourself. Tune in as he shares his extraordinary insights on how to build stronger customer relationships by embracing diversity, equity, inclusion,… Continue reading The Extraordinary SAM: How To Build Stronger Customer Relationships Through the Lens Of Diversity, Equity, Inclusion, & Belonging With Joe Machicote

Level Up: SAMA’s Certified Strategic Account Manager Program With Libby Souder

There are a lot of nuances in industries. Yet engaging with your most strategic customers is the same across the board despite these nuances, and that’s the beauty of the Strategic Account Manager. SAMA’s Certified Strategic Account Manager (CSAM) program represents the highest mark of achievement when it comes to professional development for strategic and… Continue reading Level Up: SAMA’s Certified Strategic Account Manager Program With Libby Souder

Global SAM Execution With Chris Deren

The world has become a much smaller place, due in large part to the widespread digital shift that transformed just about every industry. What once felt global in scope now feels distilled at national, regional, and local levels. Everything feels seemingly in the palm of your hand. But the more things change, the more they… Continue reading Global SAM Execution With Chris Deren